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Urban Co — The NYC Urban + Streetwear Clothing Company

Terms & Conditions

The terms that govern our store

Last updated: August 2026

These Terms & Conditions govern your use of Urban Co's website and online store. By placing an order or using our site, you agree to these terms.

Our Store

Urban Co sells branded apparel and accessories through our online store. Product availability and pricing are as shown at checkout.

Product Orders, Shipping & Digital Delivery

When you place an order in our store, you agree to provide accurate contact, payment, and (for physical items) shipping information. Order confirmation does not guarantee availability — if an item cannot be fulfilled, we will contact you and issue a refund for that item.

Physical items ship to the address provided at checkout; estimated delivery times are not guaranteed and risk of loss passes to you upon delivery to the shipping carrier. Digital items are delivered electronically (by email or download link) after payment is confirmed and are not shipped.

Pricing & Payment

Prices are as listed at checkout and may change without notice until an order is placed. Payment is processed through our secure third-party payment processor. You are responsible for any applicable taxes and shipping charges shown at checkout, and for keeping a valid payment method on file.

Cancellations

Store orders may be cancelled only before they ship or are digitally delivered — see our Refund Policy for returns and exchanges.

Text Messaging Consent

By providing your phone number, you consent to receive calls and texts from Urban Co related to your order, including via automated technology. Consent is not a condition of purchase. Message and data rates may apply; reply STOP to opt out, HELP for help.

Your Responsibilities

  • ✓Provide accurate contact and shipping information
  • ✓Maintain a valid payment method

Limitation of Liability

To the fullest extent permitted by law, Urban Co's total liability for any claim related to your order is limited to the amount you paid for the item giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold Urban Co harmless from claims arising out of your breach of these terms, your misuse of our services, or your violation of any law or third-party right.

Intellectual Property

All content on our website — text, graphics, logos, and design — is owned by or licensed to us and may not be copied or reused without permission.

Governing Law & Disputes

These terms are governed by the laws of the state in which we operate, without regard to conflict-of-law rules. Any dispute will be resolved in the courts located in that jurisdiction.

Changes to These Terms

We may update these terms from time to time. The "Last updated" date reflects the latest version, and continued use of our services means you accept the changes.